sTx Clearing unused Com ports

I had to switch from using my desktop pc to my laptop. Now sTx app.  just sends the file and does not wait for the operator to receive it. I know the cabling is good, we were just using it. But no matter what I try the file just goes right away.  It turns out The ports numbers are above 10 and this is not good the app wants ports below 10 preferably 1,2, or 3. When I check device manager it only shows the active ports. But If you check device manager using the following procedure you will see all the inactive but (IN USE) ports. After deleting all the ports and then pluging in my cables I was back to 1, 2 and 3 for my comports and everything works again, as it should.

The trick is to open the Command Prompt as administrator and start the Device Manager from the same command prompt.

1. Right-click “Command Prompt” in Accessories and choose “Run as Administrator”

2. Enter “set devmgr_show_nonpresent_devices=1? – without the quotes obviously

3. Enter “start devmgmt.msc”

4. In the box that opens, select “Show hidden devices” in the ‘view’ menu.

Now if you expand the section on COM ports, all the COM ports that have ever
been created will be displayed, the non present ones being in grey. You can
uninstall away anything that you don’t want (right click, select uninstall).

Com1 working, device com1 not working

Tried the trial version, download okay, installed, browse design, send to machine,  status says com1 working and okay, device com1 not working.

If status says com 1 “not working” then com1 is not working. The first Ok is checking to see if there is a com port. The second test is to see if it can be configured.  This means the com port may be in use by something else. so it is not available.

There are an unlimited number of things that can be using the com port. modem software,cell phone software, syncing software for mobile devices, printing software, plug and play hardware, the list goes on and on.

1. try and find the software or hardware that’s using it and disable it so other devices can use it.


2. Uninstall the com port in device manager, and re install it. This should allow the sTx to utilize it.

In this case the problem was a virtual PDF printer that was installed by another app. It was found when looking at the printer properties.

Operator opDivide incompatible with String

Line 883 Operator opDivide incompatible with String

This error usually occurs when  the file selected is corrupt. File corruption can happen a number of ways. We have noticed this in files that were transferred from the machine back to the floppy disk. With these files it is usually just the file header that is corrupted  and not the stitch information itself, and the file will transfer back to the machine and be read. We do not recommend transferring corrupted files of any kind and should it be done, it’s done at your own risk.

One way to correct this type of corruption is to open and save a copy of the file with one of the free stitch file viewers. Such as WingsXP “MyEditor” or Wilcom’s “TrueSizer“. If you already have digitizing software then just regenerate the stitch file.